top of page
Abstract Leaves
logo2.png
Logo

Christopher Hays UX Design & Research Portfolio

I’m a UX Researcher and designer with extensive experience in healthcare, with over 10 years of experience designing and leading user-centered research that improves patient, provider, and member experiences. My work focuses on understanding real-world behaviors through qualitative research and translating insights into evidence-based design decisions that drive measurable outcomes.

Phone: 314-873-9693

email: christopher.hays@spectrum.net

The things I know

The Design Process

  • User-centered design process based on Design Thinking

  • UX research

  • Native App design

  • Prototyping

  • Wire Framing

  • High-fidelity designs

  • Persona creation

  • Journey mapping

  • Accessibility and inclusive design

Applications

  • Figma 

  • MIRO

  • User Testing

  • Axure

  • Adobe Photoshop

  • Adobe Premier

  • Google Analytics​

  • Balszmiq​

  • Framer

  • AI tools: Figma, MIRO, Chat GPT.

Certifications

  • Udemy: “Figma UI/UX Design Essentials”

  • Google UX Certification

  • Google Digital Marketing Certification

  • Adobe Photoshop Certified Expert

Chicago Public School System

UX Research, Analysis, and Usability Case Study

Aetna Medicare RSVP Member Portal Case Study

Research and Design for a Medicare responsive web application. 

CVS Patient Routing

Helping patients find the care they need 

A Design & Research case study

Chicago Public Schools 

UX/UI Research and Design case study for the CPS School locator

a view of the Chicago skyline..jpg

Aetna UI Design

Internal and external application designs for the Aetna  MCOE Innovation Team

thinking_12.jpg

My Online Services & Aetna Health

iPhone Native app design for Coventry Health Care & Aetna

CVS Price Transparency

Giving users what they want!

Trans.png
AllinaEmail.png

Allina/Aetna Medicare Sales 

Campaign Design

Graphic-Design-Course.-1.webp

Graphic Design and Layout

Direct mailers, graphics, and logos

bottom of page